--- title: Why am I getting so many people contacting me? description: Understand this first requires an understanding of who's involved in your workplace rehabilitation journey. --- [Skip to content](https://knowledge.ausrehab.com/why-am-i-getting-so-many-people-contacting-me#main-content) English Show submenu for translations ![AusRehab\_logo](https://knowledge.ausrehab.com/hs-fs/hubfs/AusRehab_logo.png?width=150&height=45&name=AusRehab_logo.png) - [Home](https://www.ausrehab.com/) - [Services](https://www.ausrehab.com/our-services/) - [Contact Us](https://www.ausrehab.com/contact/) Open main navigation Close main navigation - [Home](https://www.ausrehab.com/) - [Services](https://www.ausrehab.com/our-services/) - [Contact Us](https://www.ausrehab.com/contact/) - English Show submenu for translations - [Contact us](https://www.ausrehab.com/contact/) [Contact us](https://www.ausrehab.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [AusRehab Help Desk](https://knowledge.ausrehab.com/?hsLang=en) 2. [Workers Compensation](https://knowledge.ausrehab.com/workers-compensation?hsLang=en) 3. [Navigating the System](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#navigating-the-system) # Why am I getting so many people contacting me? ## Understand this first requires an understanding of who's involved in your workplace rehabilitation journey. There are many parties involved in the workplace rehabilitation process, which we break down for you in this article: [Who does the injured worker's support team consist of?](https://knowledge.ausrehab.com/who-does-the-injured-workers-support-team-consist-of?hsLang=en) While your support team is expected to communicate thoroughly with each other, each party oversees a specific aspect of the process. For example, your insurance case manager would be in charge of questions related to payment and approval of services. Having multiple points of contact is therefore part and parcel of the process. Keeping a record of the people reaching out to you as well as their contact details can help. - [Legal Rights & Obligations](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#main-content) - [Employer Help Desk](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#employer-help-desk) - [Worker Eligibility & Coverage](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#worker-eligibility-coverage) - [Worker Rights & Entitlements](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#worker-rights-entitlements) - [Career Services](https://knowledge.ausrehab.com/career-services?hsLang=en) - [Return to Work](https://knowledge.ausrehab.com/return-to-work?hsLang=en#main-content) - [FAQs](https://knowledge.ausrehab.com/return-to-work?hsLang=en#faqs) - [SIRA Programs](https://knowledge.ausrehab.com/return-to-work?hsLang=en#sira-programs) - [Payments & Reimbursements](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#main-content) - [Reimbursements](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#reimbursements) - [Pre-injury Average Weekly Earnings (PIAWE)](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#pre-injury-average-weekly-earnings-piawe) - [Costs & Payments](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#costs-payments) - [Workers Compensation](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#main-content) - [Claim Lodgement](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#claim-lodgement) - [Navigating the System](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#navigating-the-system) - [Eligibility & Coverage](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#eligibility-coverage) - [Key Work Health and Safety Statistics Australia 2024](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#key-work-health-and-safety-statistics-australia-2024) - [Pre-employment Screening](https://knowledge.ausrehab.com/pre-employment-screening?hsLang=en#main-content) - [Booking Process](https://knowledge.ausrehab.com/pre-employment-screening?hsLang=en#booking-process) - [FAQs](https://knowledge.ausrehab.com/pre-employment-screening?hsLang=en#faqs) - [Technical Support](https://knowledge.ausrehab.com/technical-support?hsLang=en#main-content) - [AusRehab Consent Form](https://knowledge.ausrehab.com/technical-support?hsLang=en#ausrehab-consent-form) - [Workplace Rehabilitation](https://knowledge.ausrehab.com/workplace-rehabilitation?hsLang=en) - [CTP (Compulsory Third Party Insurance)](https://knowledge.ausrehab.com/ctp-compulsory-third-party-insurance?hsLang=en) - [Business Information](https://knowledge.ausrehab.com/business-information?hsLang=en) - [ADL (Activities of Daily Living) Assessment](https://knowledge.ausrehab.com/adl-activities-of-daily-living-assessment?hsLang=en) [![Chill listening crop-3](https://knowledge.ausrehab.com/hubfs/AusRehab%20Knowledge%20Base_Logo%20Colour.svg "Chill listening crop-3")](https://www.ausrehab.com) Copyright © 2025, AusRehab