1. AusRehab Help Desk
  2. Workplace Rehabilitation

What does a social worker do?

Social workers help clients address social barriers that affect their well-being by providing practical assistance, counselling and advocacy.

Responsibilities of social workers

Social workers provide support to individuals and families facing a variety of challenges by offering practical assistance, counselling, advocacy. They coordinate services, such as housing, financial aid, health care, and legal support, while helping clients navigate complex systems.

Social workers also empower individuals to develop the skills and access resources necessary for overcoming personal and social barriers. Their role includes acting as a bridge between individuals and community services, ensuring clients receive the support they need to live fulfilling lives.

What issues do social workers address, and how?

Social workers play a crucial role in addressing a variety of personal and societal challenges. They assist individuals dealing with issues such as addiction, mental health crises, domestic violence, homelessness, financial hardship, and social injustices.

Social workers offer personalised support by providing practical solutions like emergency housing, legal and financial assistance, and health service coordination. They work closely with clients to tackle both immediate problems, such as securing shelter or income support, and longer-term recovery, focusing on overcoming barriers and promoting independence.

Additionally, social workers advocate for vulnerable populations, addressing systemic inequalities that contribute to their struggles, helping create a supportive environment for sustainable change.

A social worker's role in workplace rehabilitation

In workplace rehabilitation, social workers help injured workers overcome the personal and emotional challenges associated with work-related injuries or illnesses. They support workers by addressing social, financial, and psychological barriers to recovery, providing both counselling and practical assistance.

Social workers collaborate closely with the support team to develop individualised treatment plans. They conduct initial assessments, assist in crisis intervention, and act as advocates for patients, helping them navigate healthcare systems and access essential resources like financial support, medical equipment, and community services.

Additionally, social workers help workers and their families understand the complexities of their injury, offering guidance on treatment options and future recovery.