---
title: What do I need to include in an initial notification to an insurer?
description: Any missing details would entail incomplete initial notification of injury and delay the process.
---

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# What do I need to include in an initial notification to an insurer?

## Any missing details would entail incomplete initial notification of injury and delay the process.

The following information is required to be provided to the insurer in order for there to be an initial notification.

### Injured worker's:

- Name
- Contact details, including phone number and postal address

### Employer's:

- Business name
- Business contact details, including a contact number and address where possible

### Treating doctor's (if known):

- Name
- Name of medical centre or hospital (if known)

### Injury:

- Date of the injury or the period over which the injury emerged
- Time of the injury
- Description of how the injury happened
- Description of the injury
- Whether any medical treatment is required
- Whether the injury has caused any partial or total incapacity for work and loss of income

### Notifier's:

- Name
- Relationship to the worker or employer
- Contact details, including phone number and postal address

If the insurer receives an incomplete initial notification of injury, it must inform the notifier (and the worker, where possible) within three business days and specify what additional information is needed.

 

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