AusRehab Help Desk

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AusRehab Help Desk

Payments & Reimbursements

Payments & Reimbursements

Learn about the financial aspects of workers compensation.

Costs & Payments

Who pays for workplace rehabilitation?

Will using AusRehab cost me anything?

How much will it cost for me to open a claim?

Do I have to pay for medical expenses out of pocket?

When does the insurer begin paying for workplace rehabilitation?

What's the average cost of work rehab services?

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Reimbursements

I had to pay out of pocket for my GP appointment. When can I expect to be reimbursed by the insurer?

How do I submit a reimbursement claim for my GP appointment?

How do I get reimbursed for medical expenses?

How do I submit a reimbursement claim for medical expenses?

Can I be reimbursed for travel expenses to medical appointments?

How do I submit a reimbursement claim for travel expenses?

How do I submit a reimbursement claim for pre-approved appointments and treatment?

How long would insurers take to reimburse me?

How do I track my reimbursement status?

What if my reimbursement is delayed or denied?

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Pre-injury Average Weekly Earnings (PIAWE)

What is PIAWE?

How is PIAWE calculated?

Must PIAWE be determined by the insurer?

How is lost wage compensation calculated and paid?