Must I file my claim online?

Lodging your claim online is strongly encouraged, but there are workarounds.

Since 2018, employers and injured workers have had the option to report an incident or injury via icare's online injury notification form.

However, navigating the claims process online can be challenging. If you're looking to get some assistance with lodging your claim over the phone, simply give us a call at 1300 391 947 or submit a form with your phone number.

Our customer service team will then assist you with lodging your claim over the phone.

For more information, head over to our website at ausrehab.com.