---
title: I had to pay out of pocket for my GP appointment. When can I expect to be reimbursed by the insurer?
description: As long as your claim is approved, your expenses will be reimbursed. Reimbursement timelines can vary from insurer to insurer.
---

[Skip to content](https://knowledge.ausrehab.com/i-had-to-pay-out-of-pocket-for-my-gp-appointment.-when-can-i-expect-to-be-reimbursed-by-the-insurer#main-content)

English

Show submenu for translations

![AusRehab\_logo](https://knowledge.ausrehab.com/hs-fs/hubfs/AusRehab_logo.png?width=150&height=45&name=AusRehab_logo.png)

- [Home](https://www.ausrehab.com/)
- [Services](https://www.ausrehab.com/our-services/)
- [Contact Us](https://www.ausrehab.com/contact/)

Open main navigation

Close main navigation

- [Home](https://www.ausrehab.com/)
- [Services](https://www.ausrehab.com/our-services/)
- [Contact Us](https://www.ausrehab.com/contact/)
- English
  
  Show submenu for translations
- [Contact us](https://www.ausrehab.com/contact/)

[Contact us](https://www.ausrehab.com/contact/)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [AusRehab Help Desk](https://knowledge.ausrehab.com/?hsLang=en)
2. [Payments & Reimbursements](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en)
3. [Reimbursements](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#reimbursements)

# I had to pay out of pocket for my GP appointment. When can I expect to be reimbursed by the insurer?

## As long as your claim is approved, your expenses will be reimbursed. Reimbursement timelines can vary from insurer to insurer.

Injured workers often worry about needing to make upfront payment for medical appointments and services related to their workplace injury.

The time it takes for an insurer to reimburse medical expenses can vary, but generally, once a claim has been accepted and all necessary documentation has been provided, insurers are expected to process reimbursements promptly.

Many insurers aim to reimburse approved expenses within 10 to 20 business days. This may depend on the complexity of the claim and the specific insurer's policies. It's best to check directly with your insurer for specific timelines.

- [Legal Rights & Obligations](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#main-content)

    - [Employer Help Desk](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#employer-help-desk)
    - [Worker Eligibility & Coverage](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#worker-eligibility-coverage)
    - [Worker Rights & Entitlements](https://knowledge.ausrehab.com/legal-rights-obligations?hsLang=en#worker-rights-entitlements)
- [Career Services](https://knowledge.ausrehab.com/career-services?hsLang=en)
- [Return to Work](https://knowledge.ausrehab.com/return-to-work?hsLang=en#main-content)

    - [FAQs](https://knowledge.ausrehab.com/return-to-work?hsLang=en#faqs)
    - [SIRA Programs](https://knowledge.ausrehab.com/return-to-work?hsLang=en#sira-programs)
- [Payments & Reimbursements](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#main-content)

    - [Reimbursements](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#reimbursements)
    - [Pre-injury Average Weekly Earnings (PIAWE)](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#pre-injury-average-weekly-earnings-piawe)
    - [Costs & Payments](https://knowledge.ausrehab.com/payments-reimbursements?hsLang=en#costs-payments)
- [Workers Compensation](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#main-content)

    - [Claim Lodgement](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#claim-lodgement)
    - [Navigating the System](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#navigating-the-system)
    - [Eligibility & Coverage](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#eligibility-coverage)
    - [Key Work Health and Safety Statistics Australia 2024](https://knowledge.ausrehab.com/workers-compensation?hsLang=en#key-work-health-and-safety-statistics-australia-2024)
- [Pre-employment Screening](https://knowledge.ausrehab.com/pre-employment-screening?hsLang=en#main-content)

    - [Booking Process](https://knowledge.ausrehab.com/pre-employment-screening?hsLang=en#booking-process)
    - [FAQs](https://knowledge.ausrehab.com/pre-employment-screening?hsLang=en#faqs)
- [Technical Support](https://knowledge.ausrehab.com/technical-support?hsLang=en#main-content)

    - [AusRehab Consent Form](https://knowledge.ausrehab.com/technical-support?hsLang=en#ausrehab-consent-form)
- [Workplace Rehabilitation](https://knowledge.ausrehab.com/workplace-rehabilitation?hsLang=en)
- [CTP (Compulsory Third Party Insurance)](https://knowledge.ausrehab.com/ctp-compulsory-third-party-insurance?hsLang=en)
- [Business Information](https://knowledge.ausrehab.com/business-information?hsLang=en)
- [ADL (Activities of Daily Living) Assessment](https://knowledge.ausrehab.com/adl-activities-of-daily-living-assessment?hsLang=en)

[![Chill listening crop-3](https://knowledge.ausrehab.com/hubfs/AusRehab%20Knowledge%20Base_Logo%20Colour.svg "Chill listening crop-3")](https://www.ausrehab.com)

<https://www.facebook.com/AusRehab> <https://www.linkedin.com/company/82480746/admin/dashboard/> <https://www.instagram.com/ausrehab/> <https://www.tiktok.com/@ausrehab> <https://www.youtube.com/@AusRehab>

Copyright © 2025, AusRehab