How do I submit a reimbursement claim for travel expenses?

Travel records or receipts are required for submission of reimbursement claims.

Generally, travel costs require pre-approval by the insurer (unless the travel is for treatment exempt from pre-approval).

If you're travelling by public transport, you need to keep and submit receipts to claim reimbursement.

The maximum amount payable if you're using a private motor vehicle transport is $0.58 per kilometre.

You will need to keep a record of the kilometres travelled if you use a private motor vehicle.